CATALYTICS E-COMMERCE WATCH OBSERVE BRAND PERFORMANCE & COMPETITION IN ECOMMERCE SPACE.

E- Commerce Watch One stop Platform as a Service (PaaS) for BI & Decision Support for tracking customer reviews, sentiments, pain and delights, pricing and competitor benchmarking in the Online/Digital/E-Commerce Space with the power of Big Data, AI & Cloud Transformation to benchmark your brand against your competitors in e- commerce space.

How Catalytics supports a company to analyze their different competitors in E- Commerce Space?

Seamless Tracking on E-Commerce/Digital Channels :

  • Continuous Tracking of Customer Ratings, NPS, Pricing of own brands.
  • Integrate with most of E-Commerce Channels - Twitter, Amazon, E-Bay, Alibaba.
  • Tracking based on any language group.

Analyze Customer Reviews & Social Listening :

  • Understand customer reviews from Natural Languages - English, Spanish, German.
  • Distinguish customer pain points and topics of complaints, compliments.
  • Realtime alert about unhappy customers to management and their concern.

Competitor Benchmarking:

  • Analyze competitors in the same domain on the same e-commerce platforms.
  • Identify own brand positioning amongst the competitors.
  • Identify own brand rating against the competitors on similar category - Pricing, Quality, Sales, Support , Appearance etc.

All- in- one Overview :

  • Compares multiple E Commerce platformsin all-one-view.
  • Compare your brand competitors across markets based upon customer sentiments .
  • Blend of Cloud Mobility & Realtime analytics helps you attune to the voice of customer & need of market in a singleframe.

Why E-Commerce Watch ?

Flexible Integration as E-Commerce watch Integrate withmost of E- commerce Channels (Twitter, Amazon, Alibaba, Best Buy, Noon.com, Flipkart, Target).

Analyse competitors on the same e-commerce platforms in the same domain. Cross-Sell/Up-Sell recommendation for win-back & loyalty management.

Compare multiple e - commerce platforms across markets & geographies that run your & your competitors’ business as well.

Understand Customer reviews in Japanese, English German, Arabic, Hindi & many more along with the power of Machine Learning, NLP & AI that helps you narrow down to the aspects of price ratings, reviews & feedback.

Customizable Business Intelligence Layer imparts actionable real-time insights that takes up E-commerce as a Digital Consultant.

Basic

  • Single license for 3 Concurrent Users.
  • Basic License for realtime reporting on rating, pricing, CSAT, competitor watch (Upto 5 Products & 3 Competitors)

Advanced

  • Single license for 3 Concurrent Users
  • Basic License for realtime reporting of rating, pricing, CSAT, customer reviews, hot-topics, competitor benchmarking (Upto 5 Products & 3 Competitors)

Enterprise

  • Single license for 3 Concurrent Users
  • Basic License for realtime reporting of rating, pricing, CSAT, customer reviews, hot-topics, competitor benchmarking (Upto 5 Products & 3 Competitors)
  • 4. Multiple languages support(Upto 3 additional language other than English)

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